T.J. Maxx

While the clothing and jewelry pickings have appeared to slim down since Covid, there is always something you nab here. I never buy luggage anywhere else, for example. That department is incredible as far as the options and styles they have for the prices. Staff has always been very friendly and helpful and some workers I have seen there for over 5 years. Wish they had a place to leave carts in the lot instead of walking them all the way back. That is rough on moms putting kids in the car when it is hot. Or pets.

First time at this location and the store is stocked in every area. I stopped to purchase a birthday gift and of course found other items. I’m given three stars because I witnessed Myranda being stern to a coworker when he was asking her for advise on putting items out in the Q Line. I get that she was trying to tell him to have creative control, but you could have used a better tone towards him. The way he put his head down- should have been a que to follow up with clarity. Also one of my items did not have a price tag on it and I asked a couple of people on the floor only to be told ask the cashier. Mind you, floor associates will bring a similar item with the highest price. It’s not fair that some customers get penalized for tags not on an item. Yes, I bought the item and given that the TJX family is moving away from coding item - it’s no way they can Lee up with pricing. Lastly, the front door pane is broken, I’m not sure the reason why but given how retail is being hit- it raised a red flag. Will I go back…not sure. But I do believe in giving three chances- strike 3 and a decision will be made.

Standing in line at this store right now. I came in for a return and the line is super long with only one cashier. She calls for assistance and over the intercom you hear a call for 3 different cashiers. Only two approach the registers after about 10 minutes. I didn't actually shop here and probably will not after my first impression. The folks Standing in line ahead of me seem very unhappy about the fact that there is only one cashier at the register. Many different huffs and puffs few comments even about how long they have been waiting. There is a now hiring sign out front but maybe more advertising better pay better treatment of employees. I don't know but I will not be returning to this store after today.

I was at timaxx everyday this week looking for Hello Kitty items because constantly resellers are buying them all. I go to timaxx 3 times a day and went this whole week. This morning i noticed an item that comes with the Hello Kitty Greeter and realized someone bought them this morning when they got them. I went back at 1:30pm and a man in his 50's is standing in the back grabbing boxes into a cart with all the hello kitty greeters. This Hello Kitty greeters never hit the shelf as i was here everyday this whole week and last week. He also has boxes of high value items im guessing to resell. I talk to store manager Pedro Ramos and he was rude and hostile. He constantly lied saying they were on the floor which they never were as for i come every day 3 times a day, for the last 2 weeks waiting for the greeters. I love timaxx and i enjoy coming to timaxx but when workers are getting items that just come in and buying for resell as they buy the whole stock that comes it because not fun buying items i enjoy having. I took photos also for proof and let corporate know.

I was in this store last night and I saw 2 homeless people in there. One was acting a little erratic with a dog in her hand and another one looked like she was shop lifting. I saw the manager walking around and asked her if she was looking for someone and she blatantly said no. When I was checking out the manager was standing by the door like she was on guard. Honestly, I don’t feel comfortable coming in this store at night anymore. Also, they always have the dressing rooms closed in the evening. Is TJMaxx hurting that much financially that they can’t keep staff until closing to man the dressing rooms???